cbe444 Privacy Policy

cbe444 acts as the data controller for all personal data collected through the Platform at cbe444.pro. As data controller, cbe444 determines the purposes and means by which your personal data is processed. All data collection and processing activities described in this Policy are carried out by or on behalf of cbe444.

If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact us at:

• Email: [email protected] (plain text — not a clickable link)
• Response time: Within 24 hours, 7 days a week
• Operating hours: 24/7, Bangladesh Standard Time (BST, UTC+6)

cbe444 collects personal data from you directly (when you register, make deposits, or contact support) and automatically (when you use the Platform). The categories of personal data we collect include the following:

cbe444 does not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, health data, or biometric data. If any such data is incidentally provided (for example, in a support message), it will not be processed for any purpose beyond resolving the specific query.

cbe444 collects personal data through the following means:

• Direct submission: When you register an account, complete your profile, make a deposit or withdrawal request, submit identity verification documents, or contact our support team.
• Automated collection: When you use the Platform, our servers automatically record technical and usage data including your IP address, device identifiers, browser type, session duration, and pages visited. This collection occurs via server logs, cookies, and similar tracking technologies.
• Payment processors: When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or a bank transfer, our payment processing partners may share transaction reference data with us to confirm and reconcile your payment.
• Identity verification services: When you submit documents for KYC verification, our verification service partners may process your identity data to confirm your identity and age eligibility.
• Third-party game providers: Game studios such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi may share aggregated or session-level gameplay data with cbe444 to support account management and responsible gaming monitoring.

cbe444 processes your personal data only for specific, legitimate purposes. The table below sets out the primary purposes for which we use each category of data:

• Account registration and management: To create and maintain your cbe444 account, verify your identity and age (21+ requirement), and manage your account preferences and settings.
• Payment processing: To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, Visa, and Mastercard, and to reconcile transaction records.
• Legal and regulatory compliance: To conduct Know Your Customer (KYC) and Anti-Money Laundering (AML) checks as required by applicable law, and to retain records as required by financial regulations.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, account abuse, bonus abuse, collusion, money laundering, and other prohibited activities on the Platform.
• Responsible gaming: To monitor gameplay patterns for signs of problem gambling, to apply deposit limits or self-exclusion requests, and to comply with our responsible gaming commitments.
• Customer support: To respond to your queries, complaints, and support requests, and to maintain records of our correspondence with you.
• Platform improvement: To analyse usage data in aggregate to improve the features, performance, and content of the cbe444 Platform.
• Promotional communications: To send you promotional offers, bonuses, and news about cbe444 where you have provided consent to receive such communications. You may withdraw this consent at any time by contacting [email protected].

cbe444 does not sell, rent, or share your personal data with third parties for their own marketing purposes. We share your personal data only in the following limited circumstances, and only to the extent necessary for the specified purpose:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard, as required to process your transactions.
• Identity verification providers: Third-party KYC and AML service providers engaged by cbe444 to verify your identity and age and to conduct fraud screening.
• Game content providers: Game studios (including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi) who supply the games on the Platform may process limited session data to operate their games.
• IT and hosting providers: Technology partners who host or maintain the Platform's infrastructure, subject to strict data processing agreements.
• Legal and regulatory authorities: Where required by applicable law, court order, or at the request of a competent government or law enforcement authority, cbe444 may disclose personal data without prior notice to you.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom cbe444 shares personal data are required to process that data in compliance with applicable data protection standards and solely for the purposes for which it was shared.

cbe444 uses cookies and similar technologies (such as local storage and session tokens) to operate and improve the Platform. Cookies are small data files stored on your device when you visit the Platform. We use the following types of cookies:

• Strictly necessary cookies: Required for the Platform to function. These include session authentication tokens, security cookies, and load-balancing cookies. These cannot be disabled without affecting Platform functionality.
• Functional cookies: Used to remember your preferences, such as your language setting and account display options, to provide a more personalised experience.
• Analytics cookies: Used to collect aggregated data about how Players use the Platform (pages visited, time spent, navigation paths). This data is used only to improve Platform performance and is not linked to individual identities.
• Security cookies: Used to detect and prevent fraudulent or abusive behaviour, including bot detection, duplicate account checks, and unusual login pattern identification.

By continuing to use the cbe444 Platform, you consent to the use of cookies as described above. You may control cookie settings through your browser preferences; however, disabling strictly necessary cookies may prevent you from using certain features of the Platform.

cbe444 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years after account closure, to comply with financial record-keeping and AML obligations.
• Transaction and payment records: Retained for a minimum of seven (7) years in accordance with applicable financial regulations.
• KYC and identity verification documents: Retained for a minimum of five (5) years after account closure or the date of last transaction.
• Support communications: Retained for a minimum of three (3) years after the date of the last communication.
• Technical and usage data: Retained in anonymised or aggregated form for up to two (2) years for Platform analytics purposes.

After the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be linked to your identity.

As a cbe444 player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request":

• Right of access: You may request a copy of the personal data cbe444 holds about you, along with information about how it is being processed.
• Right to rectification: You may request that inaccurate or incomplete personal data be corrected or updated.
• Right to erasure ("right to be forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Note that data subject to regulatory retention requirements cannot be deleted before the end of the applicable retention period.
• Right to restriction of processing: You may request that we limit the processing of your personal data in certain circumstances, for example while a dispute is being resolved.
• Right to data portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
• Right to withdraw consent: Where processing is based on your consent (for example, for promotional communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to object: You may object to processing based on legitimate interests where you feel your individual rights and freedoms override those interests.

cbe444 will respond to all data rights requests within 30 days of receipt. In cases of complexity or high volume, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

cbe444 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data in transit between your device and cbe444 servers.
• Encryption of sensitive data at rest, including payment details and identity documents.
• Access controls ensuring that only authorised personnel with a legitimate business need can access personal data.
• Regular security assessments and vulnerability testing of the Platform.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorised account access.
• Secure, redundant data storage with backup and disaster recovery procedures.

While cbe444 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for ensuring that your device and network connection are adequately secured. If you believe your account has been compromised, please contact [email protected] immediately.

The cbe444 Platform is strictly intended for adults aged 21 years and above. cbe444 does not knowingly collect or process personal data from individuals below the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has registered an account on cbe444 or provided personal data to the Platform, please contact us immediately at [email protected] so that we can take prompt action.

cbe444 primarily serves the Bangladesh market and stores the majority of its operational data within server infrastructure serving the South Asia and Southeast Asia region. In some circumstances, personal data may be transferred to, or accessed from, locations outside Bangladesh — for example, where a game studio or technology partner operates servers in another jurisdiction.

Where personal data is transferred internationally, cbe444 takes appropriate steps to ensure that such transfers are subject to adequate data protection safeguards, including contractual data processing agreements that impose equivalent privacy standards on the receiving party. cbe444 will not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.

cbe444 reserves the right to update or amend this Privacy Policy at any time. When changes are made, the "Last updated" date at the top of this page will be revised accordingly. Where changes are material, cbe444 may notify you via your registered email address or via an in-platform notification.

Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. We recommend reviewing this page periodically — at least once every three months — to stay informed of how cbe444 handles your personal data.

If you do not agree to any changes made to this Policy, you must stop using the Platform and may request account closure by contacting [email protected].

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how cbe444 has handled your personal data, please contact our privacy team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Subject line for data requests: "Data Rights Request" or "Privacy Complaint"
• Response time: Within 24 hours for general queries; within 30 days for formal data rights requests
• Support language: English
• Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)

cbe444 is committed to resolving all privacy-related concerns promptly and fairly. If you are not satisfied with our response to a complaint, you may request escalation to our senior privacy team by clearly stating "Privacy Escalation" in your follow-up email.